Storage Details

There’s no such thing as too much storage space, and most of us face the problem of not having enough.

That being said, it’s not always possible or practical to create some more space where you need it – which is where the benefits of Self Storage unit can be extremely useful.

Anyone can use Self Storage, for any type of item, for any length of time, whether it be furniture and household belongings, boats, cars or sporting equipment, business paperwork or excess stock. You know it is safe and secure, and you pay for the space you need, only for as long as you need it.

Your ultimate room away from home

Border Self Storage is the place for you to store whatever you need to that you can’t fit into your own home.

Ideal for de-cluttering, storing seasonal clothing, sporting items, collections, memorabilia, kids toys, records, anything at all.

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Frequently Asked Questions

  • How does self-storage work?

    Border Self Storage offers modern self-storage, we have a wide range of storage units from 3m x 3m upwards with free 24 hour access, and we have 24 hour CCTV.

    Only you have access to your unit as it is locked with your own padlock and no keys are kept by the managing agents.

  • What size are the storage units?

    Border Self Storage have a wide variety of spaces from 3x3m to garage size units. Ceiling heights are 2.5m in each unit.

    See our storage solutions.

  • How much does a storage unit cost?

    Storage unit prices vary depending on size. Please contact us at Stone Real Estate and we would be happy to give you a quote. 

    A gate key deposit of $100 is taken at commencement of your lease and is refunded once you vacate and the gate key is returned. You will need to supply your own padlock to lock your unit.

  • What is the minimum time I can store for?

    Our minimum storage period is one month.

    There is no need to specify an end date, we have no maximum. All of our leases automatically renew each month until 7 days’ notice to vacate is given.

  • How often can I access my unit? Does it cost extra?

    You can access any time you like - 24 hour access, 7 days a week. No, it does not cost extra to access your unit.

  • Can I transfer to another unit if needed?

    You can move to another size room at any time, depending on your storage requirements (availability permitting).

  • Are there any extra charges?

    No! There are absolutely no extra charges or hidden fees. We believe in transparency, simplicity and fairness. 

    Further, if you move-out early we will refund all your unused rent.

  • Do I pay weekly or monthly?

    We invoice customers for a full calendar month in advance for their unit, and refund on a daily basis.

  • How can I pay for my unit?

    We offer a number of payment options including direct debit, EFTPOS and direct deposit.

    Unfortunately, we are unable to accept credit card payments. The staff at Stone Real Estate will be able to assist you in finding a payment method that will work for you.

  • Can I move in today?

    Yes, please visit Stone Real Estate within the office opening hours and bring along with you the following: proof of identity (100 points of ID if required); proof of income (a recent pay-slip, or centerlink statement); and your payment of the first month’s rent and key deposit.

  • Do I have to give you notice to leave?

    We ask for 7 days notice when you vacate your space (in writing by email or letter) and we refund any unused storage.

  • Who else has access?

    No one! With Border Self Storage you control the access to your shed, we provide you with access to the facility and you provide the padlock and you keep the key.

  • How long can I keep it?

    At Border Self Storage the spaces have no fixed period. This provides you with increased flexibility. You can move in or move out any time you like, all we ask for is 7 days notice that you no longer need the shed.

  • What happens if I move out early?

    You only pay for the storage you have used. If you move out early you will still receive all your unused rent refunded back to you.  

  • Are my goods insured?

    While we do everything we can there can be no guarantees in life, and for this reason we highly recommend you take out storage insurance. While our facility is insured we are unable to insure any items in storage.   

  • Is there anything I cannot store at Border Self Storage?

    You must not store:

    • Hazardous materials such as flammable liquids and explosives.
    • Unauthorized or illegal goods such as drugs or firearms, stolen, environmentally harmful or explosive goods.
    • Living things such as animals and plants.
    • Perishable items that could decompose such as organic foodstuffs.
    • You must also not store goods that are irreplaceable, and/or currency, jewellery, furs, deeds, paintings, curios, works of art and items of personal sentimental.

    As they are purely designed for use as storage, our rooms are not suitable for offices or work premises.

  • What happens if I do not pay my rent?

    Rent is paid monthly in advance. If rent is not paid according to the Terms of the Storage Agreement we may be forced to take possession of & sell the contents of the storage unit. We will do everything we can do to prevent this and you should contact us immediately so that we can resolve the matter promptly.  

  • Is Border Self Storage a member of an association body?

    Yes Border Self Storage is a longtime member of the Self Storage Association of Australia.

  • What kind of security is provided?

    Our company has invested heavily in physical security systems and security procedures by our people to add to the security of your belongings while in storage.

    • CCTV
    • Secure fences, lighting and perimeter fencing  
    • Regular Lock Integrity Checks
  • What do I do if I have a complaint?

    In the first instance please contact your local Stone Real Estate manager, who should be able to resolve any issue you have.